• All products sold by Pixels Computer carry official manufacturer brand warranty.
• Warranty terms range from 1 to 3 years depending on component type and manufacturer specifications.
• The warranty duration commences from the purchase invoice date.
• Dead-on-Arrival (DOA) units are eligible for direct 1-to-1 replacement within 7 days.

• Inherent manufacturing flaws in materials and workmanship.
• Hardware component failures occurring under standard operating conditions.
• Factory defects in displays, motherboards, power supplies, and processors.

• Physical breakage, liquid damage, cracked screens, or burn marks.
• Electrical damage resulting from power surges, improper voltage, or ungrounded sockets.
• Tampered serial stickers or unauthorized repairs by third-party technicians.
• Software issues, OS corruption, virus infections, or lost user data.

1. Bring your product along with original invoice to any Service Center.
2. Our technical team will inspect the item and issue an intake acknowledgement slip.
3. Standard warranty processing takes 7 to 14 business days depending on brand replacement stock.

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